Privacy Policy

Privacy Policy – silvocares

[Your Store Name] (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website and services. By using our website, you agree to the practices described in this policy.

Personal Data We Collect

When you create an account, place an order, or subscribe to our newsletter, we may collect personal information, including but not limited to:

  • Name

  • Email address

  • Contact number

  • Shipping/billing address

  • Payment information (handled securely via our payment processor)

  • Date of birth (if provided for promotional purposes)

How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases or inquiries

  • Send you promotional offers, newsletters, and updates (only if you opt-in)

  • Improve our products, services, and website experience

  • Conduct analytics to understand customer preferences and trends

We will only retain your personal data as long as necessary to provide services to you or as required by law. Once no longer needed, your data will be securely deleted.

 Sharing Information with Third Parties

We respect your privacy and will never sell your personal data. We may share your information with:

  • Trusted third-party service providers who help us operate our website, process payments, or deliver orders

  • Analytics and advertising partners to improve our services (aggregated and anonymized data only)

All third-party partners are bound by strict confidentiality agreements to protect your data.

Your Rights

You have the right to:

  • Request access to your personal information

  • Update or correct inaccurate, incomplete, or outdated information

  • Request deletion of your data where applicable

To exercise your rights, please contact us at [Your Contact Email].

Cookies

We use cookies to enhance your browsing experience:

  • Session Cookies – Temporary cookies deleted when you close your browser

  • Persistent Cookies – Stored on your device for a set period to remember your preferences

You can manage or delete cookies via your browser settings.

Third-Party Cookies

We use third-party analytics tools (e.g., Google Analytics) to collect anonymous data about website traffic and user behavior. These cookies help us improve your experience.

Payments

We accept secure online payments via credit/debit cards, as well as Cash on Delivery. Payment information is processed through trusted payment gateways and never stored on our servers.

User Images

If you upload images for product reviews or other content, we may use them to improve your shopping experience, enable image-based product search, or feature your content on our website.

Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the latest revision.